- Original copy of ownership transfer documents, power of attorney letter, company affidavit, certified copies of authorized personnel’s identification card and house registration
- Original copies of power of attorney letter and subrogation waiver
- Original copy of motorcycle registration book (for cessation purpose)
- Copy of hire purchase contract
- Motorcycle keys
- Account closing voucher (outstanding debt exluding interest)
- Copy of insurance certificate
- Certified copies of hire purchaser’s identification card and house registration
- Copy of police daily log about the primary complaint lodged, with criminal case number
- Copy of proof of hire purchase
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Loss of motocycle claim
Documents Required
Procedures
- Lodge a claim by calling the Call Center Tel. 1292
- Fill in the claim form. Click to Download
- Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th
Condition
Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.
Motorcycle total loss claim
Documents Required
- Copy of motorcycle repair quotation
- Copy of police daily log about the primary complaint lodged
- Certified copies of hire purchaser’s identification card and house registration
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Lodge a claim by calling the Call Center Tel. 1292
- Fill in the claim form. Click to Download
- Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th
Condition
Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.
Motocycle fraud claim
Documents Required
- Original copy of ownership transfer documents, power of attorney letter, company affidavit, certified copies of authorized personnel’s identification card and house registration
- Original copies of insurance certificate, power of attorney letter, subrogation waiver, motorcycle keys
- Certified copies of hire purchaser’s identification card and house registration
- Copy of debt collection report
- Copy of hire purchase contract
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Lodge a claim by calling the Call Center Tel. 1292
- Fill in the claim form. Click to Download
- Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th
Condition
Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.
