1. Original copy of ownership transfer documents, power of attorney letter, company affidavit, certified copies of authorized personnel’s identification card and house registration
2. Original copies of power of attorney letter and subrogation waiver
3. Original copy of motorcycle registration book (for cessation purpose)
4. Copy of hire purchase contract
5. Motorcycle keys
6. Account closing voucher (outstanding debt exluding interest)
7. Copy of insurance certificate
8. Certified copies of hire purchaser’s identification card and house registration
9. Copy of police daily log about the primary complaint lodged, with criminal case number
10. Copy of proof of hire purchase
11. Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
12. Other documents as requested by the company

1. Lodge a claim by calling the Call Center Tel. 1292
2. Fill in the claim form.  Click to Download
3. Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9^th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
4. Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th

Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.

1. Copy of motorcycle repair quotation
2. Copy of police daily log about the primary complaint lodged
3. Certified copies of hire purchaser’s identification card and house registration
4. Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
5. Other documents as requested by the company

1. Lodge a claim by calling the Call Center Tel. 1292
2. Fill in the claim form.  Click to Download
3. Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9^th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
4. Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th

Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.

1. Original copy of ownership transfer documents, power of attorney letter, company affidavit, certified copies of authorized personnel’s identification card and house registration
2. Original copies of insurance certificate, power of attorney letter, subrogation waiver, motorcycle keys 
3. Certified copies of hire purchaser’s identification card and house registration
4. Copy of debt collection report
5. Copy of hire purchase contract
6. Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
7. Other documents as requested by the company

1. Lodge a claim by calling the Call Center Tel. 1292
2. Fill in the claim form.  Click to Download
3. Submit documents by postal mail to General Indemnity Department, Allianz Ayudhya Assurance Plc., 898 Ploenchit Tower, 9^th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
4. Alternatviely, submit documents by e-mail: gr-non-motor-claim@azay.co.th

Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.